Editors and social media: Twitter

In the first of a new series looking at how editors use social media platforms, Kia Thomas talks about her Twitter motivations and habits.Twitter logoMy name’s Kia, and I’m a Twitterholic.

When and why did you start?

I find it very hard to believe that once there was a time I didn’t really understand Twitter. Why would you go on it? What was the point of telling strangers things in (then) 140-character bursts? And then one day in 2012, I decided to give it a go, and I was hooked. A bit too hooked – I lost many, many hours staring into my phone, and a couple of years later I decided to take a break. But when I started my editorial business in early 2016, I knew it was time to flex my Twitter muscles once more.

I went back to Twitter because my former experience had shown me it was – in amongst the political squabbling, Nicki Minaj GIFs, and cat pictures – a powerful tool for connecting with people. It’s a wonderful way to keep up to date with trends, issues and events in your industry – as a newcomer to publishing, this was invaluable to me. And there is, or at least there can be, a real sense of community on Twitter, if you can find the corner of it where your tribe hang out. Editing Twitter is definitely one of those corners – we chat, we laugh, we debate about all things word- and book-related (and food. There’s a lot of food in Editing Twitter).

What do you share?

I try to keep my Twitter posts mostly related to what I do, so at least vaguely connected to words and books and editing, but sometimes I veer off and post things that are more personal, such as tweets about my kids, especially if they’ve been particularly cute/enraging that day. One of the good things about Twitter is it’s easy to stay active even when you’re only popping on quickly – you can share other people’s tweets and content, or take part in whatever meme/game is currently doing the rounds, so If I’m busy and don’t want to spend too much time on Twitter, I do that.

When I do post more of my own content, my main concern is to keep it funny. I go on Twitter for business reasons, but as a reader/viewer/consumer, I want to be entertained, so that’s what I want to do for other people too. Sometimes I’m pretty sure I’m only amusing myself, but some of my original content gives other people a giggle too – a recent thread I wrote outlining a DEFINITELY REAL AND ACCURATE (spoiler: not so much) approach to editorial pricing seemed to go down pretty well. It garnered lots of retweets and several cry-laugh emojis, anyway. I also use Twitter to share my blog posts, and grumble about Microsoft Word (don’t we all?).

Twitter thread by Kia Thomas

When do you share?

I try to tweet most days, but less frequently if I’m trying to stay away from Twitter for time-saving purposes. I spend barely any time composing most of my tweets, because I am naturally spontaneously hilarious, interesting and wise. But If I’m tweeting something designed to be more engaging, such as my #TheDailySwear tweets (last year, I tweeted one compound swearword every day, with my personal preference on how it should be styled), or a blog post, that obviously takes me longer. My ‘comedy’ threads don’t take me all that long, because they’re pretty much just me opening my brain and letting some silliness fall out. The most time-consuming part is arranging the text so the tweets don’t go over the character limit!

Why do you do it?

Well firstly, because it’s fun, especially when I get to be silly. Some people might baulk at that as a marketing strategy, but it works for me and my personality (humour is all I have, dammit! And swearing. Don’t forget the swearing). But I also love Twitter because working at home on your own can be really lonely. Twitter and other social media are like my virtual office, providing me with colleagues to chat to and connect with. It gives me a sense of belonging to a community, and that can be invaluable in fighting isolation. It provides networking opportunities – I have definitely had work and other professional opportunities that I can trace to Twitter. For example, this year I gave a session on swearing at the SfEP conference, which came about because of a blog post I wrote that was based on my Daily Swear tweets.

What about other social media platforms?

Twitter is the social media platform I find the most interesting and easy to use. I do also have Facebook, but I post very little on there outside of the groups, and my poor business page is horribly neglected. I recently signed up to Instagram, despite the fact that I’m absolutely terrible at taking pictures, and I have my Instagram account linked to my Twitter, so it’s a good, quick way of sharing more visual content on Twitter.

Any advice?

Twitter can be an amazing place to network with colleagues and potential clients and can lead to work. But it’s important not to approach it solely as a marketing opportunity. It’s easy to think you can go on Twitter, say ‘Hire me, I’m awesome’ and wait for the offers to roll in, but in reality it doesn’t work like that. Relentless self-promotion is boring, both to the person doing it and those reading it. Social media networking is like all networking – it works best when you are sincere. Be interested and interesting, help as much as you ask for help, and you’ll find the experience so much more rewarding. I use Twitter to build my online presence in the hope it will help my business be successful, sure, but I’m also building real connections that benefit me in so many more ways than just the prospect of work.

There’s a dark side to Twitter – there are some terrible people on there, there’s an awful lot of news that can make you angry, and it can be an astonishing time-suck – so take steps to protect your time, energy and mental health. Take breaks when you feel overwhelmed by it, realise you don’t have to read or respond to everything, set up filters so you don’t see things that distract you – whatever you need to do to manage your experience and set boundaries. But if you can get the balance right, there’s a wonderful community there just waiting to welcome you with open digital arms. And cat pictures.

Kia ThomasKia Thomas spent 12 years in the arts before becoming a freelance fiction editor at the beginning of 2016. She specialises in contemporary romance and is an Intermediate Member of the SfEP. Kia lives in South Tyneside, and she can often be found networking with her colleagues in online spaces (i.e. spending too much time on Twitter).

 

Wise owls: networking

Networking works in different ways for different people – the wise owls are back to share their experiences and preferences.

Metal owl ornaments huddled on a shelf

The parliament has also grown this month, with three new owls offering their maiden contributions: please welcome Louise Bolotin, Michael Faulkner and Nik Prowse, all Advanced Professional Members of the SfEP.

Louise BolotinLouise Bolotin

I’m not a fan of formalised networking. At business networking meetings, the chat to others often feels forced and you’re supposed to have a dinky little elevator speech – it can get quite competitive and if you’re not a slick business type it’s easy to feel your face doesn’t fit.

Most such meetings I’ve attended in the past have involved breakfast and as I don’t usually eat until after 11am and never talk to anyone until I’m fully caffeinated, I long ago stopped inflicting such events on myself.

If you’re not a morning person, find an evening networking event if you can as there is usually a glass of wine on offer and a little booze can be a useful lubricant if you’re hesitant to go up to strangers and introduce yourself.

I haven’t stopped networking, however. I just take a more informal sideswipe at it. And where do I network? Everywhere. Bus stops, trains, the corner shop, the lifts in my block of flats… I make a point of talking to anyone. Networking is much more about building personal relationships, than practising an elevator speech everyone will have forgotten within five minutes. So make it personal. Have a funky business card and spread it around liberally, even in places you wouldn’t think to.

And make yourself memorable. My tip is to say something about yourself that’s not work-related. “I’m Louise, I’m a freelance editor and when I’m off-duty I like going to gigs. Who’s your favourite band?” A bit of small talk and, then, if you think it might be fruitful go in for the kill – subtly. I prefer, however, to see networking as a long game as it takes time to get to know people and understand how you might be able to work together.

Michael FaulknerMichael Faulkner

If you are interested in proofreading dissertations and theses, scour your address book for academic types with contacts in the universities, talk to people who are at or who have recently left uni, and join the alumni family of your own institution (if appropriate) – all with the aim of building a list of current profs across all the disciplines with which you’re comfortable. Then research the institutions’ proofreading policy and make a direct approach by email to each person identified, offering your services with the usual caveats. For a supervisor with language-challenged students, a trusted proofreader who understands the parameters is a time-saving resource, and they will come back again and again and will pass your name around.

Always carry a card and practise a concise pitch, cleverly disguised as small talk, which you can wheel out at any gathering. It’s amazing how many people there are who haven’t a clue what editing is about but who can still offer you work. If you edit fiction, for example, be aware that in any group of people there may well be one or two who have a novel in them, or a friend who writes, or an exercise book of poems at the back of the cupboard.

During the life of any project, get to know your client and, without being a pain, make sure the experience is fun. This will lead to repeat business and a growing network through referrals.
Allocate time-limited slots for daily social networking. LinkedIn is invaluable for cold introductions (‘You don’t know me, but we’re Linked’). Facebook groups and online editors’ organisations are great for accumulating knowledge and widening your list of contacts (and have a look beyond editorial groups at those servicing your target market – an obvious example for a fiction editor is a writers’ organisation with a directory of services for writers).

Finally, I find lots of referrals are generated by constructive engagement on the Society’s forums. Conversations begun there can be carried on by email, and a list of trusted colleagues can be built up quite quickly to whom work can be referred – which of course is a two-way street.

Liz JonesLiz Jones

I find networking easier to stomach if I don’t actually think of it as networking. For me it’s more about having conversations that reveal shared interests or a personal connection, and they can happen anywhere – it doesn’t have to be in the context of a business breakfast at the local work hub, or some other kind of formal networking event.

Some of my most successful ‘networking’, in terms of commissions won and money in my business bank account, has taken place at SfEP conferences or local group meetings, over coffee. Other ‘networking’ has happened on Twitter, and the connections I’ve made there have tended to be people who might share a professional specialism, yet have responded to me for some of the more offbeat, non-editorial things I share. This goes to show that there’s scope to relax and be yourself. In fact, I would argue that it’s essential. Not everyone will ‘get’ you, but those who do will truly value what you have to offer.

Another source of interaction that might classify as ‘networking’ has been via my blog, which often veers away from the strictly informational, editorial type of post and into the personal – and conversations arise from that. Again, not everyone will like it, but many people appreciate the honesty and like knowing that there’s a real person behind my website, who will take proper human care over their work. A final thing about networking: the editorial world is surprisingly small. Be nice to everyone (or if you can’t be nice, keep quiet). Give it a few years, and that newbie editorial intern you were patient with could turn out to be the publishing director… and with luck, they’ll still be sending work your way, and suggesting that their staff do too.

Sue LittlefordSue Littleford

I am a very reluctant networker. Not for me attending functions and introducing myself to strangers. But I refuse to feel guilty that I take a more sotto voce approach. I may not get the wide visibility that the more active marketers achieve, but I’m okay with that.

There are, however, small things you can do. A couple of Christmases ago, I sent out cards to my contacts, as I usually do (most of my work is repeat business). At the last moment, I popped a business card in each envelope. Hey presto – two clients I’d not worked with for a few months promptly booked me in straight after Christmas (mentioning it was getting my card that made them contact me), and I’ve worked several more times for each one since.

I always have at least a couple of business cards on me when I leave the house. You simply never know who you’re going to bump into – at a reunion recently, a friend I’d not seen for ages wanted to pass on my details to someone she knew. Easily done with the card I gave her.
At an SfEP conference I got talking to one of the speakers, who duly asked for my card – which, fortunately, I had on me. That got me more than half a dozen books to copy-edit.
I do do social media – mostly Facebook and Twitter. I got very grumpy with the discussion groups on LinkedIn, but I do keep an inactive profile there that I remember to update once in a blue moon, and if I’ve had a good interaction with someone in a Facebook editors’ group, I’ll eventually get over to LinkedIn and offer to link with that person. I’ve not got any jobs from my social media (so far as I know), but for me it’s more about adding to my online presence to give prospective clients a feel for me as a copy-editor.

If you’re a happy active networker, great. If you’re not, don’t despair – small actions can work very well indeed.

Nik ProwseNik Prowse

There is more than one reason to network as an editorial freelance, and they serve different purposes. It’s not a case of ‘today I will do some networking’ but rather having an open mind about anyone you encounter in a business context. Part of this does involve actively seeking out a person with the aim of securing work, but it may just be a case of not turning your back on a working relationship that hasn’t always gone smoothly.

If you work with someone who you don’t get along with, not cutting your ties, not telling them what you think in a way that ends that relationship, may well serve you better in the long run than expressing your feelings in the present. You may decide that you don’t want to work with that particular person again, but keeping your bridges unburnt will keep the door open. The way a person comes across or acts can be the result of the organisation they are working within. In the future, that person may move to a different company with a different outlook. They may remember you and look you up, offering work. You might change your mind about perceived interpersonal difficulties if you find yourself short of work. Or the person may have a much more pleasant colleague whom they suggest you to, which could lead to a different, more fruitful relationship.

Keep doors open once a job is finished. I always aim to end a project on an upbeat note, perhaps with a cheery email to say how much I’ve enjoyed the work, wishing them good luck with the remainder of the production process and indicating my availability for the coming weeks. There are often projects in the pipeline. I work especially hard at this if it’s the first job for a new client, because repeat work is the Holy Grail in this instance. If your contact doesn’t have any work coming up, perhaps a colleague does? Often they will offer to circulate your name, or you could ask them to.

Maintaining links with people who work for your clients can sometimes be tricky: jobs change, roles merge (sadly, redundancies happen) and people move on. If I get a whiff of anyone moving on I always ask where to. They may be going to another company – read: potential client – with which you can forge a new connection. Freelancing is a lonely business, and having friendly personal contact with the people you work with (=for) can be rewarding. But it can also be good in terms of networking.

Finally, probably the most personally rewarding type of networking is the sort you do with freelance colleagues, the others at the coal face. This is one of the most valued aspects of my membership of the SfEP, with the local groups and the online community of the forums. This is where problems can be shared, solutions found, ideas started, and friendships made. Recently I made an effort to connect to a lot more editors on Twitter, and it’s made me feel part of a true community.

 

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP.

 

Talking Tech with BookMachine

By Anya Hastwell

“Find the thing that annoys you the most – and then try and fix it,”

says Sara O’Connor, Bibliocloud’s full stack developer at BookMachine’s recent Talking Tech event in London.

You’d be easily forgiven if your initial impression of an event encouraging publishing folk to learn tech is that that it will lure them away to pursue a more profitable career in another industry … but you’d be wrong. Sort of. (Touch wood.) What the event’s speakers want to encourage is for publishing folk to be inspired to learn more tech skills that can make their own working lives easier, as the publishing industry is – and has been for some years now – becoming more digital. A perfect example is that of educational publishing, where tech is making waves not only in making learning texts digital, but also with apps, online platforms and programs for homework tracking, online marking, assessment tracking, learning games, and others. But how can we make our tech and products more user-friendly?

Computer code

To answer this question and others, let’s go to the speakers on our all-women panel. Our host Emma Barnes, founder and CEO of Bibliocloud and MD of Snowbooks, starts things off. After being made redundant from a consultancy firm, Emma founded her own independent publisher, Snowbooks, before teaching herself to code and build systems within Excel to speed up the admin side of her business. (Yes, Excel really can be programming … ). She went on a coding boot camp via Code Bar, a charity that aims to make coding more accessible (she also recommends railstutorials.org). From having with no previous coding experience, Emma became a software engineer and went on to build Bibliocloud (now called Consonance), a publishing management software.

”Learn as much programming as you have the appetite for. It means you won’t be taken in by some flashy web developer, it gives you the agency to make good decisions. Tech is the new literacy … There is always a way to automate yourself out of misery.”

Next up is Lola Odelola, software engineer and founder of blackgirl.tech, an organisation that aims to help diversify the tech industry. Lola studied English literature and creative writing at university. While job hunting after graduation, she decided she wanted to build a website for herself to showcase her writing.

“After realising poets only make money when they’re dead, I set up a website for myself to try moving into journalism. I was jobless so I had a lot of time on my hands. I loved it, so then I did a bootcamp for 6 months.”

While seeing that there was some (gender) diversity in the tech industry – much like publishing – she saw there was still a long way to go before this stretched towards diversity in ethnicity: “Before I started coding I knew nothing about screen readers or accessibility, but I had friends who were getting tagged in photos by AI as apes. Tech should be making life easier for people on the margins.”

The importance of diversity within the tech teams creating our products is therefore vital for making publishing tech and other products more user-friendly and accessible, as such problems would be identified earlier and certainly caught before release to the wider public.
The coding language Ruby gets some extremely good press here tonight, which our next speaker Sara O’Connor recommends heartily. Sara started her career in children’s book publishing as an editorial assistant, and turned to tech to find better ways of doing boring and repetitive admin tasks, before working up the ranks to editorial director. She started off with no coding experience before doing a couple of week-long coding courses and then a three-month bootcamp, before returning to publishing with an array of new skills as Bibliocloud’s full stack developer.

“I’m a full stack developer building the software I wish I had when I was an editor. I advocate Ruby for publishing folks because it’s like a book. It’s an object-oriented language, and we’re already used to reading.”

The issue of diversity comes to the fore again as our last speaker, Janneke Niessen (entrepreneur, investor, board member, Improve Digital, Inspiring Fifty, Project Prep), reminds us that without diversity in tech, the future is not inclusive. “Algorithms are not neutral.” It seems that artificial intelligence stealing our jobs or killer robots are not the real danger, but our own bias, conscious or unconscious, is. Janneke proceeded to tell us a story of when she asked her son what he thought she did for a living. “A princess who dances!” was his reply. So she set about videoing herself while working, explaining what she was doing and why she was doing it to show him what she actually did at work. Janneke showed us some slides while giving us plenty to think about: some 65% of children in school today will have a job that does not yet exist; people’s ability to think differently, be different and challenge previous concepts of how things ‘should’ be done are valuable – people who can be flexible and mutable, and who do not necessarily fit in, are those who companies need to hire in order to change and keep up with the times.

Presentation slide about diversity and investment

This was quite possibly my favourite BookMachine event of those I’ve been to, and it did make me think about what we define as ‘coding’… Many among the SfEP’s ranks are either familiar with or swear by the use of Word macros (quite literally, sometimes). Very often, macros are the only way of being make certain projects achievable within a budget and timescale given by a publisher.

Whether you want to find some neat tricks in Excel to speed up your admin, start using some really clever Word macros that will do a lot of your editing dirty work for you, or update your CV with the kind of skills that could open doors to some really covetable workplaces and clients, there’s no doubt that the publishing industry needs people with a talent for tech, who can use it for an audience’s benefit.

How you want to apply these skills, and how far, is completely down to you. You’re still the one pressing the button.

Anya HastwellAnya Hastwell is an Advanced Professional Member of the SfEP as well as serving as its professional development director. After working in-house for several publishers for nearly 10 years she went freelance in 2014, and works on an enticing array of non-fiction material from medicine to history, ably distracted assisted by three feline helpers.

 

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP

The 2018 SfEP conference: a day in a delegate’s life

By Louise Bolotin

I’m a bit of an old hand at SfEP conferences, but this year’s was my first since 2014 – I was enticed by the programme of events – on both days, there were sessions I was keen to attend that would either help me move me into future subject areas I was already toying with, or would help me run my business better.

After Saturday’s AGM, it was time to hit the bar before dinner and meet colleagues I’d previously only known as avatars. Plenty of gin, dinner and a raucous pub quiz meant I went to bed looking forward to getting stuck in next day. (Gin, by the way, is an essential food group conference lubricant.) And no matter how late you stay up drinking in the bar, I recommend getting up in good time for breakfast. I didn’t and by the time I got there, the coffee was all gone. And so I arrived at Sunday’s plenary uncaffeinated, but it didn’t matter.

Mug with text 'I'm sorry for what I said before I had my coffee'

The same but different

Lynne Murphy’s Whitcombe Lecture on editing American English versus British English was witty, entertaining and informative. Slides can often be dull, merely parroting what the speaker is saying, or a distraction because you’re trying to read the slide rather than listening. Lynne’s were neither –entertaining cartoons depicted how Brits and Americans are only different on the surface, something that also applies to how they write.

Her slides about a survey she had conducted of US and UK editors and how they approached their work were enlightening. Some of the differences were quite stark – British editors are more intuitive, it seems, often making changes because ‘it feels right’. Conversely, American editors are more concerned with the mechanics of editing and fact-checking. No doubt something that really resonated for many of us if the queue to buy signed copies of Lynne’s book, The Prodigal Tongue, after the lecture were any measure.

A change of mindset when it comes to expanding our client base is something we should probably all consider, that old cliché about thinking outside the box. So I was intrigued by the title of Alison Hughes’ workshop – The budget and beyond: growing your business organically. Lots of sole traders find spare cash for marketing can fluctuate, so I was pleased she had lots of really creative ideas on offer that cost little or nothing. But first, she outlined what were for her, and no doubt most of us, non-negotiable expenses – membership of a professional body (hello SfEP!), business cards, website and domain name, at least one conference a year and, importantly, health. She also recommended considering have business postcards printed too, as you can get so much more information on them.

But what of the cheapies and freebies? She suggested attending conferences and events in your specialist areas, even if you have limited budget. Alison said she’d benefited from scouring the Eventbrite platform, where you can find many events aimed at the business community that are free to attend, or cost a nominal amount. She noted that universities also put on free events. For me, this was the most useful takeaway and I’ve already committed myself to a weekly search on Eventbrite to find events that fit with my specialist subjects and will hopefully bring in more work.

After lunch, it was time for Nigel Harwood’s thought-provoking session on the ethics of proofreading for students. Using just one sentence extracted from a foreign student’s Master’s dissertation, he demonstrated how three different proofreaders – A, B and C – had approached the text. A, a professional, had corrected the English, while B, a tutor who helped students for free, had merely underlined the entire sentence to indicate the author needed to rework it. C (a PhD student who proofread for other students for a small fee), however, had also suggested ideas to expand the content of the dissertation. It was a textbook example, pardon the pun, of how boundaries can become blurred – a professional’s job should only ever be to clean up the English and not “tutor” the actual work.

Nigel and a small number of other academics have done research into proofreading for students, the output so far being mainly qualitative and anecdotal, but the results showed that standards vary wildly and, essay mills aside, ethical boundaries are crossed too often. His conclusion is that universities need to start working with professional bodies such as the SfEP to develop common standards and build pools of accredited freelance proofreaders who will be the only approved professionals that students will be permitted to work with. He noted that a tiny number of universities are already starting to do this.

Warning! Profanities approaching

I really wanted to go to the lightning talks in the Something for Everyone sessions – they are always entertaining and useful. But I couldn’t resist the lure of How the F**k do I style this? presented by editor Kia Thomas, who works with independent authors and has done a lot of research into how to style swearwords. To gales of laughter, she showed why you need to decide to hyphenate a compound swearword or insult or not – cockwomble good, cock-womble just plain wrong. And, a shit-ton is the correct way to style a large amount because, as she eloquently observed, Shitton looks like a hamlet in Somerset.

In this vein, there was much more to chortle at, but also a serious underlying note – that you will come across sweary stuff in novels, in either dialogue or first-person narrative, and consistency matters here as much as for any other words. Kia closed the session with a game. We split into pairs and Kia offered us two bags from which to take one word out of each. We then had to invent a sweary compound, decide if it was a noun or verb, whether to hyphenate or not and, lastly, to make a sentence with it. The next 10 minutes had us weeping with laughter as we shared our results.

After that, the session on how to get involved with the SfEP was never going to compete for sheer entertainment value, but this is one of the most important 45 minutes you could spend at conference any year. I was stunned at the sheer number of roles in the society that volunteers can take on. I have committed to helping draft a policy on disability and will certainly consider giving more time to the SfEP when I am not too busy.

And so to the gala dinner, kicked off in style, as always, by The Linnets, who this year performed a fabulous number titled The Editor’s Psalm. There was also an enjoyable after-dinner speech by Sam Leith, literary editor of The Spectator. And wine. Plenty of wine. Despite that, I managed to get up in time on Monday for coffee, before heading for that day’s sessions…

Having taken so much useful stuff on board over two packed days, I came home brimming with ideas and have already decided that I will be at year’s next conference, no matter what.

Louise BolotinLouise Bolotin is a journalist and sub-editor, who works chiefly for the press. Away from the media, she specialises in copy-editing all kinds of finance and business topics, with a sideline in editing memoirs and erotica for self-publishers. When not at her desk, she can usually be found dancing in a moshpit somewhere. She is an Advanced Professional Member of SfEP. Follow her on Twitter.

 

This year’s SfEP conference was held at the University of Lancaster, 8-10 September. The 2019 conference will start on Saturday 14 September at Aston University, Birmingham.

 

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP

English Grammar Day 2018

By Abi Saffrey

Since 2014, the British Library and UCL (in association with PhilSoc and the University of Oxford) have hosted English Grammar Day. Although the event is primarily aimed at those teaching or studying grammar, the variety of sessions makes it a fascinating day for anyone with an interest on what we do with our words.Dictionary entry for grammarI first found out about English Grammar Day 2018 earlier this year (thanks Twitter) and was very keen to go – despite not having studied linguistics for 20 years, it’s still a subject that fascinates me and grammar is part of my day-to-day editing life. And it’s not often that you can get a day of CPD for the bargain price of £10 (and in the wonderful surroundings of the British Library too).

Jonnie Robinson started the day with a look at the British Library’s Evolving English VoiceBank and WordBank – excerpts of people talking about their word choices and grammar demonstrate how grammar forms part of our identity. The next session, presented by Lynne Murphy (an SfEP conference favourite), showed us the differences between American and British English grammar. Nope, not as different as we might like to think.

After a cuppa and a leg stretch, Rebecca Woods discussed how children acquire the grammar needed to ask questions – how they build up the components necessary to create a grammatically correct question (and how short a time it takes them), and of course what funny things they come out with in the process. How chickens?Small chick with other chicks behindTeaching and understanding grammar is on many teachers’ minds following curriculum revamps over the past few years. Suzannah Ferguson, a primary teacher now moving into postgraduate study, explained how there is a generation of teachers in schools who are without grammar knowledge and without second language knowledge. They face a steep learning curve just like their pupils. Suzannah was passionate about reassuring children (and teachers) that grammar is not the scary beast that it can easily be perceived as.

After lunch, SfEP President David Crystal brought humour and warmth to his session about grammar teaching.

‘Poppy knew what adjectives and nouns are.
She’d been drawing circles around them for ages.’

Giving children (and writers) the ability to play with words, to ask why changing the ‘standard’ word order changes the effect, develops their love of language. (Anyone for a game of adjective tennis?) Most children know many grammar rules through their acquisition of language – David believes we quibble and debate about around only 5% of grammar as a whole. We’re all grammar experts by the time we start to learn to write and read.

The final session was a panel discussion with all of the presenters, chaired by John Mullan from UCL. In summary:

  • Breaking (grammar) rules is fun.
  • Observe, explore and investigate language to make it – and grammar – interesting.
  • Usage creates norms.
  • Grammar arguments quickly evolve into identity.
  • Linguistic prejudice is real, and wrong.

Although the day was not directly aimed at editors, it did feed my appetite for language awareness and grammar knowledge. It reminded me to question my own preferences for certain structures or word choices; an author’s voice must be respected when it does not sound like my own.

I will certainly be booking my ticket for English Grammar Day 2019 as soon as the email arrives next spring – join me, editors and language lovers!

Abi SaffreyAbi Saffrey is an editorial project manager and copy-editor, and is an Advanced Professional Member of the SfEP. She really should get around to finding a suitable postgraduate linguistics course.

 

 

 

The views expressed here do not necessarily reflect those of the SfEP.

Why should editors pay any attention to readability metrics?

By Howard Walwyn

Like other things that are not universally loved but keep coming back – general elections, Christmas, the X Factor – readability metrics don’t seem to be going away.

There are people out there who like general elections, Christmas and the X Factor. And there are people out there who like readability metrics. But many who don’t.

“I thought that [setting readability targets] … had long since fallen out of fashion. It’s not a reliable tool, and it’s not appropriate in many circumstances.” (SfEP Forum contributor, August 2018)

This view is by no means isolated and is very defensible. Far better to write like a human than to be constrained by over-simple metrics, which don’t capture nonsensical meaning and can be outright misleading about how ‘good’ – clear, simple or ‘readable’ – a piece of prose is.

Young shocked boy holding open book

Photo by Ben White on Unsplash

What are they?

A quick reminder of what the measures are, pretty much in two classes.

Flesch-type: Simple arithmetic measures of two elements: (i) the ratio of words to sentences and (ii) the ratio of syllables to words. In essence, shorter words and sentences translate to better readability scores.

Other: Widely used by Search Engine Optimisation (SEO) tools, a separate but related class of measures looks at frequency: how often something occurs and whether it is above or below a given threshold. For example if the number of sentences with a passive verb exceeds 10% the prose will be marked down on this metric. Similarly, the number of ‘long’ sentences as defined (20 words, since you ask) shouldn’t exceed 25%. And the number of sentences including a so-called ‘transition word’ should exceed 30%.

Why use them?

Why would any editor in their right mind pay attention to such simplistic notions?

Well, for two main reasons.

As a benchmark

In their own limited way – not sufficient, not even necessary, but still useful – these metrics support intuition surprisingly well. A postgraduate thesis will score around 30 on the Flesch Reading Ease measure. This is one version of the simple ratios mentioned above, scaled into an index which can be then attributed to different reading levels. 30 is hard to read. 60 is plain English. 100 is readable by an eight-year-old child.

I think of them as no more than benchmarks: background data in the back of my mind which helps me judge (1) the level of reader who find might this piece easily readable – which may be very different to who it is aimed at; and (2) how a piece compares before and after editing or compares to work by a similar but different author.

I emphasise that I fully understand the technical limitations. I wouldn’t judge a piece based solely on the metrics. But I do find the information they give me is valuable in its own terms as part of my assessment of the piece.

You can’t drive a car based solely on the speedo. You don’t even really need it that much if you’re an experienced driver. But it’s still a useful part of your armoury at the wheel.

Because clients do

This is perhaps the main reason in practice we, as editors, should be paying more attention even if we have to hold our noses while doing so.

Increasingly – perhaps reflecting the more general drive towards plain English standards in corporate and official life – non-publishing clients are using Flesch and other metrics explicitly as in-house writing targets. A couple of examples came up in a recent SfEP Forum thread on this topic.

“I do some work for a government department … their reports must have readability scores of between 40 and 60, varying according to their intended recipients.” (SfEP Forum contributor, August 2018)

I can vouch for this. One of my clients in the finance sector has set external and internal Flesch readability targets for its comms department and its policy gurus respectively. The arguments are as follows:

  1. On the external (comms) side, they want to communicate in plain English and a Flesch measure is an objective way of at least encouraging that.
  2. On the internal (policy) side they want to improve their management decision-making, and clearer internal writing – which they think is at least partially evidenced by a ‘good’ Flesch score – is part of that determination.

We can help

On this basis it is pragmatic and sensible for us, as editors, to develop some expertise in the tools; while not losing any scepticism we may have for them. We can add value for clients by helping them understand the metrics better, and work with them to help them appreciate the limitations. As Luke Finley said on the SfEP Forum thread I mentioned:

“There’s some evidence applying readability formulas too rigidly can make a text harder to read. To me this is an argument for putting them in the hands of language experts like editors if they’re to be used in a nuanced way.” (August 2018)

In short, keep an open mind. It could help you in your business if you have this expertise. I wouldn’t necessarily suggest volunteering them if the client doesn’t use them. But even that may be apt and valuable for certain types of non-publishing client. And you may help mitigate some of the misapplications that come with limited understanding.

You can even have fun with them. I expose my students’ work to the measures and they are often thrilled or horrified to see how academic (read tortuous) their business writing has become. And often pleased to be set on a path which involves a clear metric (even if a limited one).

Want to know more?

For more information I have published two (yes, two!) blogs on this topic, which I suppose reveals my interest: Flesh of my Flesch and
The Pix Simplicity Measure.

And for a bit of further informative fun, here are the readability metrics for this blog:

  • Flesch Reading Ease 60 (plain English).
  • 24% of sentences are long; 12% are passive; within or close to the guidelines.
  • 34% of sentences with transition words: above the guideline.

In short, I am happy to release this post to the editor in the knowledge that it should be broadly ‘readable’, but you can be the human judge of that!

Howard WalwynHoward Walwyn is a writer, editor, trainer and SfEP Professional Member. After a career in the City, he now helps clients write clear business English and bridge the worlds of language and finance. He is a visiting lecturer in Writing for Business at City, University of London and has degrees in English Language & Literature and Economics. Follow him on LinkedIn or Twitter.

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP.

Wise owls: expect the unexpected

After an unusual British summer, the SfEP wise owls share their tips for expecting the unexpected – what kind of planning can a freelance editor or proofreader do to lessen the impact of illness, bereavement or other life events on their business and clients?

Ceramic owl on wet stone

Hazel Bird

Hazel BirdThere’s often a perception that being freelance means a life free of impositions by other people, and there are certainly elements of truth to that. It’s also true that many clients will be warmly understanding when unavoidable circumstances mean a deadline becomes tenuous. But the cold, hard reality is that sometimes a deadline just cannot be shifted. Sometimes the push might come from the client (they may have financial and scheduling commitments that mean your lateness will create havoc for them) but sometimes the push to knuckle down and hit the deadline no matter what can come from you (if, for example, getting behind on your current project would have an unmanageable knock-on effect on your scheduling of other future projects). The result is often that a freelancer will find themselves working when they really, really wish they didn’t have to.

There’s no magical solution when you find yourself in this situation. Obviously the first step is to talk to your client and find out whether there’s any leeway in the deadline (even a day or two may make all the difference) or whether, for example, you might be able to deliver the work in stages. If you then feel the work will be manageable, get it done while taking as much care of yourself as possible, perhaps varying your usual hours around when you feel more able to focus. Shutting down your email and giving yourself a break from ongoing non-urgent commitments (work and non-work) are other possibilities that might help. And, if you can, look ahead to your future projects and see whether they can be moved around to give you some recuperation time once you’ve finished your current task.

In some circumstances, though, no matter what you do, you won’t be able to hit the deadline your client needs. When this happens, one possibility, if your arrangement with your client allows, may be to subcontract the work to another freelancer whose work you trust. However, if that’s not possible (or desirable), the most important thing you can do for the sake of your relationship with your client is to let them know as soon as possible that you won’t be able to meet the deadline. Few things are more damaging to a business relationship than failing to keep the other party informed about circumstances that might affect their ability to manage their schedules and stakeholders. What happens after you’ve told your client will vary widely between clients, and of course the worst-case scenario is that you end up losing the current project or even future work. Sometimes this is just an inevitable part of being freelance: we’re only human and we don’t have bottomless resources. However, in my experience at least (both as the freelancer and as the client), when circumstances that are truly beyond the freelancer’s control are handled with professionalism and good communication, there is rarely a major loss of future work.

Liz Jones

Liz Jones

Needing to take time off work for illness can be tough for freelancers, and I admit it’s something I haven’t got quite right yet myself! Along with everyone else in the UK, earlier this year I had the winter lurgy and, while I was able to scale back my workload so I could rest, I didn’t feel able to take time off completely. Clients would most likely have been sympathetic, but putting off too much work would only have affected projects scheduled in afterwards, which I didn’t want to have to send elsewhere. I battled through it all, but it wasn’t easy at times. So based on my recent experience, which I didn’t handle perfectly, here are a few tips for mitigating the problem, if not entirely solving it.

  1. If some deadlines can be extended, negotiate this with clients as early as possible. They will usually be sympathetic, even if they can’t give you much extra time.
  2. Don’t try to push on with work if you’re feeling too ill – it won’t be of a high standard. Take a break, or a nap, and come back to it when you’re fresher.
  3. Even if work can’t grind to a halt, ask for and accept help in other areas of life to ease the pressure.
  4. With all projects, try to allow some contingency in the schedule. This helps if things don’t come at expected times, too.
  5. Stay vigilant when it comes to rates. It’s difficult to take any time off if you’re only just covering your costs at the best of times.
  6. Seek the support of colleagues. Freelancing is always demanding, and working through illness is just another aspect of this. A little sympathy can go a long way.

Abi Saffrey

Abi SaffreyI think there are two aspects to dealing with the unexpected: preparing for it, and dealing with it when it happens. Wise financial gurus tell us we should have three months’ income stashed away to cover our expenses if we’re not earning; there are income protection insurance policies that pay out when we can’t work due to illness and injury; the government pays Employment and Support Allowance if an illness or disability affects our ability to work (though if we have stashed away that three months’ income, we may not be entitled).

As well as thinking about the financial aspect of the unexpected, there’s the practical aspects of running a business too – who is going to contact clients if we are unable to? A great suggestion on the SfEP forums a couple of years ago about a disaster plan was turned into a blog post; knowing that everything is in order will mean one less thing to worry about if faced with long-term or terminal illness.

Even an absence of a few days has implications – good relationships with clients are going to be essential when asking for a deadline extension or having to return a project unfinished. The temptation is always there just to keep on going, but sometimes it’s best to be realistic, bite the bullet, take however many days off, and then come back ready for action. Working when unwell or grieving may do more damage – to our work and our health – than good.

Of course, this is all easier said than done – I need to get my disaster plan back to the top of my to-do list!

Sue Littleford

Sue LittlefordFreelancers with corporate experience may have come across disaster recovery planning before, and it’s something you need to take on in your own business – ideally ahead of needing to call on it! Think about all the ways you can come a cropper, and make plans. You may want to investigate income protection insurance and personal accident cover (as well as professional indemnity insurance, in case you blunder because you’re not on top form) so that if you’re unable to work because of ill health, you still have some income.

Your plans will vary according to the type of work you do. I work at book length almost all the time, so I build in wiggle room for my migraines and other contingencies (I usually allow at least four contingency days per project). If you’re whipping through short articles on a tight timescale, that’s harder to deal with, but it does mean you shouldn’t fill all your time with scheduled work – you need wiggle room, too, for everything from a bad cold to a broken computer.

If you can’t spend your time working – a child’s sick, you’ve broken your arm, you’ve been bereaved – then the first thing to do is NOT to pretend it’s not happening, but to communicate about it. Assess whether you’re safe to carry on working in terms of how well you’re still able to concentrate as well as perform physically, and how long you’re likely to be off work. Look at which of your clients are affected and contact them. They may be able to extend the deadline or split a big job with another of their freelances.

Organised freelancers have a buddy system, with a number of trusted colleagues they can refer work to, or who can pick up the pieces. One of the definitions of being a freelancer in the eyes of HMRC is that you can subcontract, so don’t be shy about doing it. But do, again, communicate with your client. And accept that you may lose a job that you can’t finish or can’t start on time – some things just can’t be fixed or worked around.

If you’re hospitalised, then you’ll need someone who can access your computer and contact your clients, perhaps sending them as much work as you’ve done so far. Ruth Thaler-Carter has updated her good piece on the An American Editor blog on planning for and dealing with the worst, which will give you plenty of food for thought, as will Laura Ripper and Luke Finley’s post (mentioned by Abi above). If your ill health is likely to be of some duration, or to impact your ability to work long term, you should explore whether you qualify for Employment and Support Allowance (ESA) with the DWP.

Sometimes, though, the work simply can’t be done in time, so take a look at your contract now to make sure it covers clearly what happens in such cases, and doesn’t allow a corporate client to shift all their risk onto your shoulders. If you’ve taken any part of your fee upfront, how much of it do you refund? What happens to the work you’ve already done, if you’ve begun?

Mostly (judging by a quick poll of the Owls), it’s just a matter of gritting your teeth, propping your eyelids open, taking the painkillers or cold remedy and working long hours to catch up as soon as you’re able. Powering through is grim, but that may be your only solution.

Sue Browning

Sue BrowningThe first step is to recognise that when you are in the midst of a crisis you’re probably in no fit state to work, even if you can put in place arrangements to do so. Don’t try to struggle through. You won’t do your best work and, worse, you’ll do yourself no favours. Above all, look after yourself. It’s never going to be easy, but there are a few things you can do to prepare for a time when you need to put business concerns to one side for a while.

Preparation

You have to accept that you are likely to lose some business, even if it is just for the duration of your absence, but this will be a lot less stressful if you’ve got a buffer of money put aside. I aim to have about two months’ income in a savings account. I know that can be difficult, but start now, and save little and often. I know freelancers can get insurance to cover times when they can’t work, but policies are costly, you pay for their admin, and you don’t get it back if you don’t claim, which is money wasted. Besides, who needs the additional hassle of putting in an insurance claim? (Caveat: this is my opinion, specific to my circumstances, not financial advice! Your personal circumstances will be different and insurance might be a good option for you.)

Ask someone to be your designated actor (DA) and brief them as thoroughly as you can. In particular, tell them how to navigate your email and file system and find out what projects you are currently working on so they can contact your clients if you can’t. If you don’t already have a system that makes that information easily available (spreadsheet, Word doc –  mine’s a mind map), do that now, and keep it up to date. Your business will benefit from this overview, whether you need to use it as part of a contingency plan or not. I’m currently developing a file for my DA that contains information about where to find stuff and any necessary passwords, along with a prepared out-of-office email message and template messages for different clients. Whatever form this takes, it’s worth walking your DA through it if you can, and make sure they are clear on what they are expected to do, and not do.

I haven’t set up any contingency plans to have another editor take over my work. That’s my choice, with my particular customers. Again, your mileage may vary.

When crisis strikes

If you have time, tell your clients what is happening, starting with those who are expecting work from you and those who have already booked you in advance. You don’t need to go into details, just share as much as you feel comfortable with. In my experience, most people are understanding and supportive (one of my customers sent me flowers when my mum died) and will be there when you are ready to get back down to work again.

Again, if you have time, set up your email autoresponder so that incoming messages get a reply that tells them you will be out of action for a while. Then ignore your email. Don’t even look at it.

It’s trickier if your email client doesn’t have an autoresponse option, as I’m not comfortable with my incoming messages getting no reply at all, however cursory. It may therefore be worth monitoring your mail, say once every two days, if you have the capacity to do so. Set up some ‘out of office’ autotext (e.g. using TextExpander or PhraseExpress) so that with little effort on your part, messages at least receive a reply, but don’t be tempted to enter into a conversation – this is just so that you don’t seem rude.

If you can’t do these actions yourself, now’s the time to activate your DA. Have them alert your current and planned clients and set up your autoresponder or monitor your inbox and reply briefly on your behalf.

On your return

When you’re ready to take up the reins again, do take it easy at first. Some personal crises change your life forever, so don’t expect to be your usual self immediately, if ever. Be kind to yourself and be realistic about what you can achieve.

Contact any regular clients and let them know you are back and ready to receive work. Then work your way through any emails that have accumulated in your absence. Triage them quickly, without much thought, into messages that are worth following up and stuff that can be deleted. Delete a lot. The last thing you want is to clutter your inbox and your mind with might-have-beens. Other opportunities will come up. Trust me. That said, if an interesting offer has come in but you missed out, there’s no harm in a quick reply along the lines of ‘Sorry I couldn’t help you this time but I’d certainly be interested in any future projects.’

Don’t take on too much too quickly. Depending on the reason for your absence, and how long it was, you may find you tire more quickly or that concentration takes a while to come back. Listen to your body and mind, and adapt accordingly. You will find a way back… on your own terms.

 

Posted by Abi Saffrey, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP.

What is CPD, if not another acronym to spell out and add to the list?

Continuing professional development (CPD) is a recognised, systematic way of tracking your professional development on an ongoing basis. It also helps you to document and reflect on any learning or training that you either undertake formally or acquire informally.A pile of open books, with pens and notepaper between the pages

In some professional and chartered organisations, undertaking a set number of hours’ training and being able to show demonstrable evidence of CPD in case of audit is a requirement to keeping one’s membership and certification to practise. Physiotherapy, nursing and medicine are a few such examples – fields where people’s health, safety and, indeed, lives are at stake. Law is another. The industry bodies for these professions have their own specific CPD structures in place for their practitioners to use and journal their own CPD activities.

Why is CPD important?

In editing and proofreading, thankfully no one is *actually* going to die if a comma is missed or spliced; however, livelihoods and professional reputations are most definitely at stake, and not just the freelancer’s. An author’s sales may suffer from receiving bad reviews on Amazon about all the typos left in their book; a publisher’s relationship with an author may break down over the choice of editor (“Why did you choose this person to edit my book?”), ensuring that the second edition never happens …

This is why the SFEP considers CPD essential for editorial best practice and maintaining high standards, not just among its members but in the publishing profession as a whole. All members of the SfEP are also expected to abide by its Code of practice, Ensuring editorial excellence. Being aware of and following best practice is part of being a professional, doing the best job possible within the constraints of the budget and surviving in a changing industry. Undertaking regular CPD activities is the best way to ensure you’re doing that. These of course include undertaking training courses and attending conferences and workshops, but more informal activities count too: catching up on articles and blogs on editorial best practice; learning a new keyboard shortcut; adding a new macro to your repertoire. Filling in and maintaining your own CPD log is also a great idea, such as jobs.ac.uk’s Interactive CPD Toolkit, a free downloadable guide and interactive log for CPD journaling.

How does CPD help us maintain best practice?

CPD is an essential part of being able to call what you do a career – the word itself implies progress, a person’s ‘course or progress through life (or a distinct portion of life)’ according to the OED – and in order to stay ahead in the game and be the best you can be, you’ll want to keep your skills up to date. It is also rewarding to be able to look back and see how far you’ve come; to have goals to aspire to; and to grow in yourself and your profession. There’s always something new to learn and that’s what CPD is all about: keeping an open mind, always learning and always growing. Where do you want to be in a year’s time, or three years? Or five years? CPD can help you realise your long-term goals too.

What does it mean in the context of the SFEP and upgrading?

The SfEP’s membership upgrade process is designed to encourage its members to think about CPD and to progress through Intermediate Membership (IM), Professional Membership (PM) and eventually Advanced Professional Membership (APM). Aspects such as training and experience are assessed in meticulous detail by an Admissions Panel; and for Professional and Advanced Professional upgrades, this includes references from satisfied clients as well. Evidence of CPD gained in the past 36 months before upgrading to Advanced Professional membership is also required.

Members who have reached these two highest membership tiers are also entitled to their own entry in the SfEP’s Directory of Editorial Services, which is well known among publishers and businesses as the place to look for the best freelance editorial talent.

Put it to the Panel

The SfEP’s upgrade process is shrouded in some mystery, mainly because the whole nature of it is confidential to ensure that every application is assessed fairly and without any bias. All upgrade applications are assessed anonymously; the Admissions Panel assessors never know the identities of the applicants. (This is why applicants shouldn’t post test scores on the forum or other social media, or at least not until an application has been assessed and the result is received.) Panel members are Advanced Professional members of the SfEP. Assessing membership upgrade applications involves weighing up the value of an applicant’s experience, training and CPD to discern whether the SfEP’s standards have been reached.

What makes a good upgrade application?

Here are some (anonymised) quotes from some of the SfEP’s Admissions Panel:

No detail is too small:

“I’m happier with an application that shows that the applicant has taken the time and trouble to read the wealth of information on upgrading available on the website, and has put themselves in our shoes: ‘What can I do in my application that will make it easy for the Panel to say yes?’ This is a skill I’d expect to see in a good copy-editor or proofreader. Can this applicant anticipate their client’s needs and produce, say, handover documentation to meet them? Has he or she actually read the brief? We make it very clear on the website that, for instance, we need to know hours of freelance experience. So produce that information, not in days, or weeks, but hours. We make it clear that we need to know the proportion of time an in-house editor has spent exercising the core skills (copy-editing and/or proofreading) and are delighted when an applicant gives us that information.”

Remember you’re a professional:

“Remember to proofread your application with as much care as you would give to any proofreading or editing job. It should reflect your professionalism and attention to detail. Typos, errors and inconsistencies are noted by the Panel and can count against you, particularly for the higher levels of membership.”

But on a lighter note:

“The Admissions Panel are here to help you upgrade rather than to bar the way, so they appreciate anything you can do to help them help you!”

Continuing professional development is essential throughout a copy-editor/proofreader’s life, and it doesn’t stop when one attains Advanced Professional membership or the point where the work finds you, rather than the other way around. It’s a constant.

The SfEP’s professional development day for educational publishing is due to take place in London on Monday 12 November. You can find out more here.

Got any questions about CPD and the SfEP? Email the SfEP’s professional development director, Anya Hastwell, at profdev@sfep.org.uk.

Anya Hastwell, the SfEP's professional development directorAnya Hastwell is an Advanced Professional Member of the SfEP as well as serving as its professional development director. After working in-house for several publishers for nearly 10 years she went freelance in 2014, and works on an enticing array of non-fiction material from medicine to history, ably distracted assisted by three feline helpers. 

 

Posted by Abi Saffrey, SfEP blog coordinator.

Briefs


Susie Dent's Wonderful Words

All editors rely on a good ‘brief’, a word that has come a long way since it first crossed into English from French in the Middle Ages. An editor’s brief today is a short summary of what is required for a particular job.

‘Short’ is key here, for ‘brief’ is rooted ultimately in the Latin word brevis, for ‘short’. A breve, for the Romans, was a short summary of an official document, and, by extension, an official note or dispatch, the classical equivalent perhaps of a message by telegram. From then on, whether we’re talking underpants, the musical note ‘breve’, or the process of abbreviation, ‘shortness’ and ‘brief’ have gone together.

Different kinds of underwear hanging on a washing line

In the course of this lifetime, and before landing firmly on the editorial desk, ‘brief’ came to embrace a whole host of meanings. They included a royal mandate or a letter from the Pope on matters of discipline (less ample and solemn than a bull), and a letter of credentials given to mendicant friars. This is to say nothing of its cameo stints as a pawnbroker’s ticket, a cabbie’s licence, and a policeman’s warrant card.

In law, a brief can mean two things: the summary of the facts of a case, or the lawyer conducting that case. When it comes to humour of course, it can also mean a third. Barristers once traditionally carried a bag of green cloth in which to ‘carry their briefs’. Today’s members of the Bar are a little tired of the inevitable joke, though one slang dictionary from the 18th century does note that ‘These gentlement carry their clients’ deeds in a green bag; and, it is said, when they have no deeds to carry, frequently fill them with an old pair of breeches … to give themselves the appearance of business’.

Knickers and pawnbrokers, cabbies and criminals: for the most prosaic of words, ‘briefs’ have had a surprisingly adventurous ride.

Susie Dent, honorary vice-president of the Society for Editors and ProofreadersWonderful Words is a regular feature by Susie Dent, honorary vice-president of the SfEP. Susie is a writer and broadcaster on language. She is perhaps best known as the resident word expert on C4’s Countdown.

 

 

Posted by Abi Saffrey, SfEP blog coordinator.

Standards and the SfEP

Standards, in one way or another, lie at the heart of almost everything that the SfEP does. When Norma Whitcombe called the meeting in November 1988 that resulted in the formation of the Society, one of the agreed aims was to encourage high standards based on high-quality training and engagement with publishers. Thirty years later, while our horizons have expanded to include much more than just traditional publishing, our mission remains the same: to uphold editorial excellence.

A hand writing words: knowledge. learning, experience, skills, ability, competence, training, growth

From the outset, the SfEP has sought ways not only to encourage high standards but to measure them as well. As early as 1996 the Accreditation and Registration Board was established, and a rigorous accreditation test, supported by a programme of training, enabled members to become accredited proofreaders. More recently, the then tests and mentoring director (now our chartership adviser) Gerard Hill established our current online basic editorial skills test, launched in 2014 and supported by a detailed editorial syllabus. Our system of membership levels rewards excellence in editorial practice while offering potential clients the reassurance that members in professional grades have the necessary training, knowledge and experience to provide the quality of service that they require.

Anyone who uses the services of an editor or proofreader would expect the person they commission or employ to have the skills to do the job. But how can they be sure? If you were looking for a plumber to fix your boiler, or seeking advice from a medical consultant, you would expect them to have taken the necessary training and hold the certification to prove it. Clients should have the same expectations of an editorial professional, which is where the SfEP comes in.

Anyone who aspires to become a Professional or Advanced Professional Member of the SfEP must meet the standards expected of the grade, and every application for those membership levels is independently and anonymously assessed by our Admissions Panel, made up of knowledgeable and experienced members of the Society. Their assessment requires evidence of suitable experience, know-how and training, together with a commitment to continuing professional development. As a result, you can be confident that a member of one of the SfEP’s senior grades will know what they are about.

In support of its mission to uphold excellence the Society has created a detailed code of practice, first issued in 1995, to which all members must adhere. We have also prepared model terms and conditions that can be used or adapted by members to enable them to establish a professional relationship with clients, and to help clarify understanding and expectations, for both parties, of the work that is being undertaken. In the unlikely event that anything should go wrong, the client has recourse to a rigorous and independent complaints procedure, which has been revised and updated this year to ensure that it meets and exceeds the standards that would be expected of our Society.

The heading of ‘standards’, then, encompasses many aspects of the SfEP’s work, but the concept of excellence is a thread that runs through all aspects of what we do. Professional and Advanced Professional Members are expected and encouraged to undertake continuing professional development to ensure that they refresh their skills and keep up to date with current practice. The Society’s training programme offers courses, many of them available online, to support both new and established members. Looking ahead, our existing basic editorial test will in due course be complemented by an advanced test to help ensure that members have demonstrated unequivocally that they have the knowledge and experience expected of them.

Our quest for standards in editing and proofreading, however, goes further than simply ensuring that our members have the skills that clients expect and require. In seeking to become a chartered institution, the SfEP’s aim is to ensure that editorial excellence is universally recognised and promoted, so that anyone seeking the services of an editorial professional can have confidence in the quality of the service they will receive. But if you are looking for a copy-editor or proofreader then there’s no better place to start than the SfEP’s online directory.

Ian Howe, the SfEP's standards directorIan Howe has been a freelance proofreader and copy-editor and an SfEP member since 2004, and joined the Council as standards director in 2017. Based in north-west Cumbria, he has worked on a wide variety of subjects and is also a distance learning tutor with the PTC.

 

Posted by Abi Saffrey, SfEP blog coordinator.