Tag Archives: SfEP

SfEP local group: Northern Ireland

Better together

Our presence at a local level has grown considerably since 2011, and we are now invited to local publishing events. Earlier this year we had a stand at a local publishing fair in the Linen Hall Library in Belfast where we stood alongside publishers and other professionals in Northern Ireland. This enabled us to spread the word about the SfEP, and offered us a great chance to network.

We also have our own website (www.epani.org.uk) and Twitter account (@epa_ni), which helps to market our members’ services in Northern Ireland. We have more clout working collectively to win new clients. Indeed, earlier this year, several members got together to bid on a big local government project that would have been beyond the reach of any one individual.

Three local group members made the trip to the SfEP’s annual conference in Birmingham in 2016. We spent some time at the September local group meeting talking about the conference and encouraging others to consider going next year. We had thirteen people at that meeting, including three first-timers – a record number for a group meeting. We drew names out of a hat to give away the fabulous Cult Pen goodie bag from the conference.

We’ve just had our annual Christmas lunch, always a popular event, with thirteen attendees. We spent an enjoyable couple of hours eating, chatting and drinking a very welcome glass of prosecco bought by a member who couldn’t join us in person – thanks, Mike!

If you’re based in Northern Ireland, or if you’re an SfEP member visiting Belfast, you’d be very welcome to join us at our next meeting. Contact Victoria Woodside (victoriawoodside@me.com) for more information.

Victoria Woodside is enjoying her second career working as a freelance editor and proofreader in between caring for her four little people. She likes nothing better than a roaring fire and a glass of red on these cold winter nights. You can find her at www.proofreaderni.com, on Facebook as ProofreaderNI or on Twitter @vicproofreader.

Image credit: Tim Fields Creative Commons 2.0

Posted by Tracey Roberts, SfEP blog coordinator

The views expressed here do not necessarily reflect those of the SfEP

CIEP wise owls: continuing professional development for experienced editors

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Welcome to the latest CIEP wise owls blog. This month, the owls provide advice on continuing professional development for experienced proofreaders and copy-editors.

Hazel Bird
If you’re feeling on top of your game with your editorial skills, consider improving your knowledge of the fields you edit and the conventions those fields use. For example, if you edit fiction, take a creative writing course. Or, if you edit history, attend a webinar, read a book that challenges you, or consider a course or qualification. You can also attend subject-specific conferences or join discussion groups on social media such as Facebook. The more you know about your specialist fields (or the fields you want to specialise in), the better you’ll be able to tap into how your clients think, what they want from you as an editor and what conventions their field will expect them to follow.

Melanie Thompson
Sometimes the best CPD comes from unexpected places. A long time ago I did a brief stint as a school governor. I was sent on a short training course, and I learned a lot from that about working in teams, understanding more about how schools tick, and – crucially – things about curriculum development and changes in teaching methods. A few years later I attended a “maths for parents” evening class at my son’s infant school and learned some handy new mental maths techniques. Fast forward to 2016 and I went along to a parents’ forum at my son’s (senior) school, where the discussion topic was “use of IT in classrooms”, especially ebooks and students’ use of tablet computers. All these lessons popped into my mind during a session on education publishing at this year’s SfEP conference, and continue to inform my approach to working in that sector.

John Espirian
Invest time in learning how to improve your website and how you can apply basic SEO to stand out. There are a million and one podcasts about digital marketing techniques. Listen to them while walking, driving, cooking, whatever. Even if only a tiny bit of that knowledge sticks, it will likely put you ahead of a lot of people who don’t know the first thing about optimising and promoting their online presence.

Answering questions on LinkedIn, Facebook and especially the SfEP forums will help you realise where you’re strong. Can you answer every question you come across? If not, what areas are you weak in? Why not deep-dive on those? How much of the SfEP’s own editorial syllabus do you know inside out?

Sue Littleford
Lack of money doesn’t mean you have to forego learning. These are all free of charge. Explore the world of MOOCs (massive online open courses) as a free way of developing your subject, editorial or business knowledge (e.g. from FutureLearn, and Oxford University is offering its first MOOC from February), and use HMRC’s free webinars and videos to make sure you’re on top of your self-assessment, and claiming the right business expenses. Keep up with tech changes. Each month pick one, say, Word function you struggle with and master it. Don’t waste your time fighting with your software – find a YouTube video to help you use it and sign up to the WordTips emails for daily or weekly emails and access to a library of tips. Join the macros SfEP forum to get an insight into how people use macros to save time and improve effectiveness, and get support as you try things out. Apply the same approach to other software you use.

Margaret Hunter
I’ve found that a good way to sharpen up my understanding of what it is that I’m doing is to think about how I explain the process to clients, especially non-publisher ones. Over the years I’ve written (and rewritten!) mini guides to help my clients, for example what happens during copy-editing and proofreading, and a checklist of things for self-publishing authors to think about. I’ve also put together business documents I need or find helpful, such as terms and conditions, a services contract, style sheet and queries templates, and the like. Thinking about how you explain your business to others could help you identify any gaps in your knowledge (go fill them!) and enable you to sharpen up your working practices to become more professional.

Posted by Tracey Roberts, CIEP blog coordinator

The views expressed here do not necessarily reflect those of the CIEP

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Why would anyone join a local SfEP group?

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Why indeed? I am a freelance editor (and researcher) involved in the SfEP Edinburgh Group, and these are some of the reasons I came up with.

Do you want to meet new people and make new friends? Your local SfEP group could be just the thing. The Edinburgh group draws its members largely from Edinburgh and the surrounding area, but we’re not an exclusive bunch and have welcomed people from as far afield as Germany to our recent meetings. The group includes well-established, highly experienced editors and proofreaders, although the balance is probably towards those who are relatively new to this type of work. Several of us have come to editorial work from other careers – a surprising number of us have, like me, worked as civil servants and local government officials. We meet on a roughly monthly basis with breaks over summer and Christmas, and have a varied programme of meetings and events. And it’s true, you probably already have friends. But do any of them want to talk – or even care – about punctuation and the difference between ‘that’ and ‘which’?

Do you want to get out more? Over the last year, our group has organised a range of social activities. These have included walks (with and without dogs and cake), lunch meetings, and a Christmas outing. There was even a jazz outing. You can dip in and out of activities and meetings, and you don’t need to go to anything, but being part of a local group means you have access to like-minded people who probably have a similar working life to your own and might just be keen (and available) to leave the house and talk to someone once in a while.

Do you want to improve your editorial skills? We have had peer-led sessions on topics such as tackling complex briefs, editing theses, and the costing of jobs. Experienced editors in the group have been incredibly generous in sharing their knowledge and experience with those who are just starting out. We’ve also been able to demonstrate enough demand to lure tutors north to run SfEP courses here in Edinburgh – being part of a local group means that we have been able to encourage fellow members to register their interest in courses and reach that critical mass of six students. And, of course, training can be quite a commitment in terms of time and money, so being able to ask other people about the courses they have attended can take some of the risk out of signing up.

Do you want to get work? Well, who doesn’t? But it’s not always easy, especially for those of us who are new to editorial work or freelancing (or both). We all work as individual freelancers, and all need to look after our own interests, but we can all recognise a win–win situation when we see one. Within our local group, we share information about work opportunities and advertise jobs to our local colleagues when we are lucky enough to have too much work to take on a new assignment or can see a commission is outside our area of expertise. We’ve even set up our own Edinburgh Editors website promoting our group and our services (thank you, Lewis!). This is all especially helpful to the newbies amongst us.

Do you want to make freelancing work for you? I used to work in a large organisation with a personnel team, a welfare team, and an IT department, all of which disappeared when I decided to go it alone, but a local group can provide some of that business ‘infrastructure’. Over the past couple of years, the Edinburgh group has organised sessions on tax and finance, client liaison, marketing, and using social media. One of our best-attended – and most entertaining – sessions was our occupational health session run by Glasgow-based editor Denise Cowle, who previously worked as a physiotherapist. At a more informal level we have shared tips on timesheets, software packages, hot-desking opportunities, and billing overseas clients. This isn’t about being a good editor or proofreader, but it is about allowing us to work more effectively and sustain and build our businesses.

Or maybe you just want to ask a daft question? We all know the SfEP forums are great for seeking advice from fellow editors. But sometimes it’s nice – and maybe a bit less daunting – to be able to ask people you know. Being part of a local group means you have access to a pool of people who can be relied on to give you a helpful response, however daft your question is.

If any of this strikes a chord, I would encourage you to check out your local group (you could even set one up if there isn’t one). For me, having access to a local group is one of the main benefits of being a member of SfEP, and I know I am not alone in this. Fellow Edinburgh editor Marie said: ‘As a newcomer to the world of editing and proofreading, belonging to a local group has been a lifeline for me. Through it, I’ve made good friends, useful contacts and discovered a wealth of support and inspiration.’ I couldn’t have said it better!

Alison Platts is an Edinburgh-based freelance editor and researcher. She is the author (or co-author) of a wide range of research reports, and she edits/proofreads academic articles, student theses, conference reports, research papers and reports, websites, and corporate publications of all types.

Image courtesy of Lewis Packwood

Posted by Tracey Roberts, SfEP blog coordinator.

Proofread by SfEP Professional Member Tom Hawking.

The views expressed here do not necessarily reflect those of the SfEP

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Publishers, pigeons and German knitting: musings on the London Book Fair

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By Margaret Hunter

As many of you will know (at least avid forum readers), I recently ran an SfEP stand at the London Book Fair, ably assisted by a crack team of volunteer members. Was it worth it? Only time will tell in terms of actual new joiners and new clients using our services, but my overall impression is yes!

New members? New clients?

Being a publisher-focused event – and more than that, being a very sales-focused event – I feared we might have many visits from people who wanted to sell us their latest gizmo or whizzy program, or indeed bend our ears about their authorial masterpiece. We did get a couple of those visits, but thankfully not too many.

I was pleasantly surprised to find that most of our conversations were meaningful and productive. I was particularly pleased that we had a pretty even mix of visitors: people working as editors or proofreaders (or wanting to) who were looking for support, and also publishers and authors looking for good professional help. There is a need for us!

The in-person contact gave us the chance to talk through people’s questions about joining, upgrading and training, as well as show off the benefits of membership, including participation in the forums and local groups, and these were met with enthusiasm. Look out for potential new joiners visiting your local group to ‘try before they buy’!

Publishers and authors, as potential clients, were very pleased to hear of our directory and we showed lots of people how to use it. Many expressed appreciation of the fact that everyone in our directory has had to show certain levels of competence and experience to attain their grade of membership, which goes to show that it’s well worth upgrading as soon as you can. Clients are desperate to find a reliable source of good editors and proofreaders in the murky sea of internet listings.

So that’s what editors do

Of course, we had many interesting discussions on the value of proofreading and editing and how the process works. One self-publishing author asked whether it was really worth having his book edited as he’s already listed it on Amazon and it is selling. He went on to answer his own question by revealing that the reviews he has received so far are all along the lines of ‘Good book. Shame about the typos’.

It was enlightening for him to hear about what we editors actually do. When I mentioned that a lot of the job is about consistency checks his response went something like this: ‘Oh, so you take care of all of that? Wow! I could have done with that service for my last book.’ I asked him why. He explained that a friend had read his book and really liked it, then asked: ‘But what happened to the body in the park?’ One for the good fiction editor’s checklist, I think!

That can’t be Margaret!

Aptly named editors Sentance and Shakspeare

Shakspeare and Sentance

The Fair was also an opportunity to get to know some other SfEP members better, and I was able to share information about SfEP that some didn’t know. As well as those who helped to run the stand, other members popped by to say hello. At one point we had two very aptly named editors on hand.

It was great to hear about what other editors and proofreaders do in their businesses and to share their stories, instructive as well as funny. And you learn the most interesting things when you speak to editorial professionals. For example, I found out that there is a ‘German way’ of knitting that’s visibly noticeable to those in the know. That’s the sort of ‘useful fact’ that comes out in group and forum discussions that editors can tuck away in the hope that one day it will come in handy.

Meeting in person those so far encountered only virtually can, however, be a revelation. When I was deep in conversation with a stand visitor I was pointed out to one of our number. ‘But that can’t be Margaret!’ came the response. ‘I thought she was tall!’ [I’m not – you know who you are ;-)]

But what about the pigeon, I hear you ask. Well, I think she just came for the biscuits.

Many thanks to our lovely members who gave time and enthusiasm to help run the stand: Josephine Bacon, Alex Boon, Piers Cardon, John Firth, Jane Hammett, Anya Hastwell, Mary Hobbins, Richard Hutchinson, Liz Jones, Jackie Mace, Rene Nel, Peter Norrington, Alison Shakspeare, Richard Sheehan, Wendy Toole, Jeremy Toynbee, Alison Walters.

Margaret Hunter is a freelance copy-editor, proofreader and formatter and is the SfEP’s marketing and PR director.

daisyeditorial.co.uk | facebook.com/daisyeditorial | @daisyeditorial

sfep.org.uk/directory/daisy-editorial

Posted by Tracey Roberts, SfEP blog coordinator.

The views expressed here do not necessarily reflect those of the SfEP

Working with self-publishing authors: expectations and implementation

1. Assessing the project for the right service

The number one thing to remember about self-publishing authors is that most of them do not know much about the editing industry. Their main job is to write, after all. They’re often aware that they need editorial help to self-publish professionally, but are not sure exactly what this entails.

Many writers will think they just need a quick proofread to catch any typos when the reality is that most would benefit from a development edit and a copy-edit first. These terms are often unfamiliar to writers, and since there are so many editors offering slightly different variations of the same service (which is also often called something slightly different), a little confusion can only be expected.

Communication is key with self-publishing clients. (Well, all clients, really!)

Ask what the client wants to achieve, and what they expect from your service. Take a look at a sample of the work – this is crucially important. Remember: there are no gatekeepers here, so the quality of work will vary greatly.

If you believe the client’s expectations don’t quite match what the project needs, open a discussion on why you think this, and how you can help.

Alternatively, if you can’t help – for example, if the client really needs a development edit but you specialise in proofreading – decline the work and point them in the right direction, whether that’s to an editorial friend who offers a different service, or to the SfEP directory of editorial services, or some other resource.

2. Assessing the project for compatibility of style

This might be most relevant to fiction writers, but in my experience many self-publishing authors are looking for an editor who ‘gets them’. They want to feel that the project that they’ve poured their heart and soul into, possibly over the course of several years, is in safe hands and that the editor isn’t going to mess it up.

An independent author doesn’t have the assurance of a publishing house that you’re going to do the best job. They only have their own assessment of you and your editing skills – based on recommendations and what they’ve gleaned from your public professional presence. They want to know they’ve made the right choice.

In fact, the client’s freedom to choose a compatible editor with whom to work is a benefit traditionally published authors often don’t get.

It’s in the editorial professional’s best interest, too, to work with compatible clients. For development editors, this might mean working with an author in your genre of interest. For a copy-editor, this might mean working with an author whose style you understand. There’s nothing more horrifying to a writer than to receive an edited manuscript in which the editor has stripped out all nuances of their voice.

Working with compatible clients means you can do your best work, and your client will feel they are in good hands.

How do you assess for compatibility? You might want to offer a sample edit – paid or free, that’s up to you. You might want to get to know your client and find out more details about their project through email or phone conversation before you commit to working with them.

There are lots of ways to go about this. The result should be that both you and your client feel confident that you understand each other.

3. Setting boundaries and looking after your client’s emotional needs

Self-publishing authors often require a little more reassurance and communication from their editors. They usually don’t have an agent or a publisher to answer their questions – they rely on you for your professional knowledge of the industry.

You’re often their main professional contact, and this means they have one burning question they want to ask you: ‘Is my work any good?’

I’ve heard varying opinions from freelance editorial professionals on whether or not we should pass judgement on a self-publisher’s work. Do we refuse projects if we think they are of unpublishable quality? Or should we simply do the job we’re being paid to do?

Editors are not gatekeepers

On the one hand, we are not gatekeepers. And whatever we say in response to this question would be purely opinion. (If I’d been asked whether 50 Shades of Grey would have been a success, I’m confident I would have said no!) We’re being paid to conduct a service, and so that’s what we should do. The rest is out of our control.

On the other hand, if a self-publisher asks for our thoughts or hires us for our professional skills, don’t we have an obligation to pass on our professional opinion? Isn’t that what they’re paying for? (Or should they only expect this if they’re paying for a critique?)

It’s a conundrum. There’s no right answer. My one tip? Make sure you communicate with your author. Don’t offer unwanted criticism (or unwanted mollycoddling), and let your author know your stance on the issue before you begin working together.

Be clear on your professional boundaries from the outset. You’ll be working directly with the creator, and this person will be emotionally invested in the project and possibly not have much experience of navigating the publishing world as a professional business owner (a hat self-publishers must decide to wear if they want to be successful). Clear terms and conditions are key. Look after yourself, as well as your client.

Conclusions

In summary, self-publishing clients have slightly different needs to other kinds of clients, and these should be taken into consideration. The main things to think about are whether they are commissioning the best service for their project, whether your editing style is best matched to their writing needs, and the emotional and professional boundaries you will address in the working relationship.

When it comes down to it, these are all issues of consideration and communication. I hope these pointers will help you and your self-publishing clients get the most out of your work together.

Sophie Playle, of Liminal Pages, is a freelance editor who specialises in fiction and often works directly with writers. For brownie points, connect with her on Twitter and LinkedIn. (Please note: No real brownies or points will be awarded.)

Proofread by Samantha Stalion.
Photo credit: kodomut

The views expressed here do not necessarily reflect those of the CIEP.

Originally posted in January 2015; last updated February 2022.

5 marketing tips for the freelance editor or proofreader

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dictionary page open on the entry for marketing - promoting and selling, research and advertising

Marketing tips

By Mary McCauley

I studied services marketing in college and before my studies began I had a perception of marketing as a complicated and theory-based business system practised by big US multinational corporations. By the time I finished my degree, this view had changed: for me, services marketing boils down to a simple ‘Which customers do you want to serve and how can you persuade them to buy your service?’ So, in relation to a freelance editorial business, my top five ‘marketing’ tips are very straightforward: be nice (provide excellent customer service); be focused (which specific customers do you want to buy your service?); be professional (build your reputation and protect it); be online (establish a professional online presence); and be generous (network).

1. Be nice

As an editorial professional you are a service provider. You may have the keenest editorial brain in the world and a long list of top academic qualifications but unless you realise that in providing a service to customers you must look after those customers as best you can, then your freelance business will not be all it can be. You are an intangible part of the service your client is purchasing and the client has to want to work with you. As Steve Baron and Kim Harris write, ‘customers often use the appearance and manner of service employees as a first point of reference when deciding whether or not to make a purchase’. In every aspect of your service to clients – be they an independent author, a publishing house, an academic or a corporation – be friendly, helpful, genuine and, most importantly, customer-driven. Use every opportunity to put your client at ease, make it easy for them to work with you, and make them want to work with you again. As retired Irish retailer Fergal Quinn puts it, ‘Think of the main task as being to bring the customer back.’ It sounds simple, right? But so many service providers fail to understand the importance of this concept. Think about it for a minute: are there certain people/shops you won’t buy from, no matter how low their prices, simply because they or their staff are rude and unhelpful?

2. Be focused

Don’t try to be all things to all people: identify your editorial speciality and then actively target those clients who seek this specific area of expertise. According to proofreader and author Louise Harnby, ‘Your educational and career backgrounds will help you to identify core client groups.’ A good way to start thinking about this is to imagine someone you’ve just met asks you what you do. Can you define it in approximately ten words? For example, my response would be: ‘I am a freelance copy-editor and proofreader providing editorial services to fiction authors and corporate clients.’

3. Be professional

Clients are paying you (hopefully) good money to provide them with a service. They want to know that their money is well spent. If they haven’t worked with you before then from their point of view they are taking a risk by contracting your service. You can help minimise their perception of that risk by behaving in a professional manner. This is especially the case if you are starting out as freelance editor and have minimal testimonials or no portfolio. Behaving professionally extends to all aspects of your business. Meet project deadlines or alert the client as soon as possible if there will be a delay; issue formal quotations, project agreements, invoices and receipts; acknowledge client correspondence promptly; treat a client’s project with confidentiality; and so on. If you are a member of an editorial professional body, act in accordance with their code of practice.

4. Be online

Again, it’s very simple: if potential clients don’t know you exist how can they hire you? If they search online for editorial services will they find you? A business website is an excellent opportunity for you to control the message you give to potential customers. WordPress, Weebly and About Me offer free, easy options to create and maintain a website. You can list your services, portfolio, client testimonials, qualifications and, most importantly, your contact details! Ensure the content of your website accurately reflects your values and professional approach. Social media (Twitter, LinkedIn, Google+, etc.) provide effective means to interact with potential clients. For example, if your target market includes independent authors join one of LinkedIn’s writers’ group forums. Help potential clients find you by listing your services in online directories, such as the CIEP Directory of Editorial Services.

5. Be generous

The more you give the more you receive, and what goes around comes around. They may be clichés but also good mottos for life – and for business! Network not only with colleagues (online through social media, and in person at editor meetings, conferences, courses, etc.) but also with members of your target market. Don’t focus solely on yourself when networking; few like to converse with someone who drones on about ‘me, me, me’. Think about ways you can be helpful: perhaps if your work schedule is booked up and you cannot take on an author’s project you could refer the author to a trusted colleague and thus be helpful to both; share a colleague’s interesting and informative article/blog post with your network of colleagues, friends and clients; or introduce a client to someone who can add value to their project further down the production process, such as an illustrator or typesetter. Genuine goodwill and generosity will come back to you tenfold.

What’s your top tip for marketing your freelance editorial business? Which marketing activity has worked best for you and which have you found the most difficult?

References

Baron, S and Harris, K (1995) Services Marketing: Text and Cases. Macmillan, London

Harnby, L. (2014) Marketing Your Editing & Proofreading Business: Being Interesting and Discoverable. Louise Harnby, in association with The Publishing Training Centre

Quinn, F. (1990) Crowning the Customer: How to Become Customer-Driven. The O’Brien Press, Dublin

Mary McCauley

Based in Wexford, Ireland, Mary McCauley is a freelance proofreader and copy-editor working with corporate clients and independent fiction authors. She is a member of both the CIEPand the Association of Freelance Editors, Proofreaders and Indexers (AFEPI) in Ireland. She helps run the AFEPI Twitter account and also blogs sporadically at Letters from an Irish Editor. Around the time she started her editorial business she took up running – not only to keep fit but also to help maintain her sanity. One of these goals has been achieved. Say hello to Mary on Twitter, Facebook or Google+.

The views expressed here do not necessarily reflect those of the CIEP.

Originally published May 2014; updated June 2021.